Shipping policy

Shipping Policy

Effective Date: July 21, 2026

Thank you for shopping with Irblo! We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times vary depending on your location and the shipping carrier.

  • United States: 5–12 business days
  • Canada: 7–15 business days
  • International: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and the shipping method selected. Any applicable taxes or customs duties are the responsibility of the customer unless otherwise stated.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

Delayed Shipments

Occasionally, shipping delays may occur due to weather, customs processing, carrier issues, holidays, or other factors outside of our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. While we’ll do our best to assist, we cannot guarantee changes once an order has been processed.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  • Check with household members or neighbors.
  • Contact the shipping carrier for additional information.
  • Reach out to us if you need further assistance.

Irblo is not responsible for packages lost or stolen after they have been marked as delivered by the carrier.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees required by their country’s regulations. These charges are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact us through the contact page on our website. We’re happy to help.